Satisfaction Guarantee

100% SATISFACTION GUARANTEE
If you are ever unsatisfied with a product purchased from FEATHER-CRAFT, for any reason, simply return the item(s) within 30-days in “like-new” condition with the original packaging for a full refund, credit, or exchange.

RETURNING AN ITEM TO FEATHER-CRAFT
Please include the invoice and/or a brief note explaining how you would like us to handle the return (refund, credit or exchange). Custom orders can be returned if defective for an exchange only. Used items cannot be refunded, and items returned without original packaging are subject to 15% restocking fee. No refunds on rigged backing. 15% restocking fee on rigged fly lines.

SHIP RETURNS VIA UPS OR FED EX TO:
FEATHER-CRAFT Fly Fishing
8307 Manchester Rd.
St. Louis, MO 63144

SHIP RETURNS VIA US MAIL (USPS) TO:
FEATHER-CRAFT Fly Fishing
P.O. Box 440128
St. Louis, MO 63144

PRIVACY POLICY: We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

SECURITY POLICY: Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

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